— Field Notes
Dispatches from the sky
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A Letter to Our Customers About Our Move
To our customers and visitors: As you may already know from our blog posts, we’ve been attempting to relocate over the past two months. As some of you might also know, moves aren’t always smooth. This is certainly one of them. While we have finally secured our new location in late July after several false…
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Our Apologies on Ben!
We noticed that Ben has not been operating as intended, resulting in failures during conversations. We’re busy addressing these issues and are making steady progress. We recently changed how Ben operates on the backend to give us more control, but some of his functionality has been effectively inoperable. Over the next day or two, Ben…
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Being a Cirrusly.VIP Has Its Perks
We love our customers, and we want to reward you for choosing Cirrusly Weather. Starting today, we’re launching Cirrusly.VIP, our free member program, with exclusive perks, points, and eligible member pricing on select items in our catalog. We know price matters. We also know that weather gear is the kind of purchase where support after…
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International Ordering Unavailable
U.S. trade policy continues to change rapidly, including new tariffs. This leaves many businesses with difficult decisions on how to stay competitive and profitable. In our case, this means we’ve had to make the difficult decision to suspend international ordering until further notice. This is not a decision we take lightly. However, our last international…
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About Our Move
A move while running a business at the same time isn't easy. Unfortunately, that means we might not be as quick in processing orders and answering customer inquiries as we'd like to be.
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Save During Our America 250 Sale!
The temperatures outside may be climbing across much of the US this week (100+ in many places), but our prices are cooling down! Okay, that was corny, but here’s your chance to save up to 30% on great American brands. See a lower price this weekend? We will gladly consider matching our competitors’ sale prices…
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Important Shipping and Availability Update
Due to unpredictable shipping costs resulting from higher gas prices, the cost to sell some Climalytic products to you has exceeded the retail price. Additionally, we’ve also had to make several changes to our shipping policy to reflect drastically increased shipping costs. Given that most of these products qualify for free shipping elsewhere, passing additional…
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Lots of Upgrades this Week
Just a heads up that certain functionality is currently unavailable: Outages of the above services will begin Monday, March 2, and are currently expected to last 2-3 days through Saturday, March 7 (see progress below). While inconvenient, these upgrades also ensure future modifications do not require taking services completely offline. We also anticipate extended delays…
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Shipping Policy Changes
Effective February 1, the free shipping minimum will be lowered to $50 USD for orders shipped within the continental US, and select oversized items will no longer be eligible for free shipping due to increased costs. This change brings us in line with our competitors, as well as ensuring shipping fees don’t cancel out savings…
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Winter Storm Service Alert
February 1 Update: Even though the storm has long passed, we are experiencing delays in orders intended for locations primarily in the Southeast, although travel issues exist throughout the Eastern US. We expect these delays to increase through the week due to additional winter weather and cold temperatures. Any East Coast delivery will likely be…