โ Field Notes
Dispatches from the sky
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Important Shipping and Availability Update
Due to unpredictable shipping costs resulting from higher gas prices, the cost to sell some Climalytic products to you has exceeded the retail price. Additionally, we’ve also had to make several changes to our shipping policy to reflect drastically increased shipping costs. Given that most of these products qualify for free shipping elsewhere, passing additional…
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Lots of Upgrades this Week
Just a heads up that certain functionality is currently unavailable: Outages of the above services will begin Monday, March 2, and are currently expected to last 2-3 days through Saturday, March 7 (see progress below). While inconvenient, these upgrades also ensure future modifications do not require taking services completely offline. We also anticipate extended delays…
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Shipping Policy Changes
Effective February 1, the free shipping minimum will be lowered to $50 USD for orders shipped within the continental US, and select oversized items will no longer be eligible for free shipping due to increased costs. This change brings us in line with our competitors, as well as ensuring shipping fees don’t cancel out savings…
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Winter Storm Service Alert
February 1 Update: Even though the storm has long passed, we are experiencing delays in orders intended for locations primarily in the Southeast, although travel issues exist throughout the Eastern US. We expect these delays to increase through the week due to additional winter weather and cold temperatures. Any East Coast delivery will likely be…
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Davis Price Increase Notice
Effective January 15, 2026, retail pricing on select Davis complete stations, accessories, and sensor suites will increase. The increases are not uniform, and range from 1 to 13%, although most are between 5-10%. Please note that we cannot honor old prices after this date. Purchases must be completed before Thursday evening, January 15. We should…
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Meet Ben.
As a small company, we often wear multiple hats every day. One of our biggest tasks each day is customer support. While we’d like to answer every question and resolve every issue quickly, that’s not always possible. So we thought, what could we do that would be both innovative (read: something our competitors aren’t doing)…
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Making Payments Easier
This time of year, the last thing you want to be doing is fighting with a shopping cart, either online or off. We’ve added new payment options and made our product pages easier to understand. The change that you will notice first is the addition of Link one-click payments throughout the site. We use Stripe…
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Important E-mail Change
We want to make sure that we’re providing the best support possible. However, directing all inbound email to a single address, whether for customer or technical support, has become a bit unwieldy. So we’re launching a separate email for tech support: techsupport@cirruslyweather.com. While it’s a slightly longer email to ensure there’s no confusion on its…
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Got a Question? You Can Text Us!
As the holiday season approaches, we're working quickly to ramp up our support offerings to give our customers the best experience possible. We're starting that with new text message support.
