A third-party service outage is currently affecting Hal, order tracking, and some other non-essential features. We currently have no timeline for resolution, but expect service to be restored gradually over the next few hours. (8:30pm ET 5/19)

Support File Downloads

The support files below are for addressing general questions about our products and services. For product-specific file downloads, see the individual product page, or “Downloads” under My Account if you’ve purchased the product from us.

Please note that some files are only sent after a purchase to you directly. Those files are only found in My Account. If you have any questions, please reach out to us at help@cirruslyweather.com.

Brand Specific

Support File Downloads for Partners