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Terms of Service

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Effective June 10, 2026

These Terms of Service (โ€œTermsโ€) govern your access to and use of the Cirrusly Weather website, products, services, communications, and related features, including AI-assisted tools such as Ben and Hal. By using our website or services, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use our website or services.

1. About Us

These Terms apply to the website and services made available by Cirrusly Weather (โ€œCirrusly Weather,โ€ โ€œwe,โ€ โ€œus,โ€ or โ€œourโ€).

2. Eligibility and Use of the Website

You may use our website and services only in compliance with applicable law and these Terms. You agree not to:

  • use the website for unlawful, fraudulent, abusive, or misleading purposes;
  • interfere with the operation, security, or integrity of the website or services;
  • attempt to gain unauthorized access to systems, accounts, or data;
  • submit false, harmful, infringing, or unauthorized content;
  • use any automated means to access or scrape the website except as expressly permitted by us.

We reserve the right to suspend, restrict, or terminate access where necessary to protect the website, our business, our customers, or others.

3. Product Information, Availability, and Pricing

We make reasonable efforts to present product descriptions, pricing, availability, and other information accurately. However, errors, inaccuracies, delays, or omissions may occur.

We reserve the right to:

  • correct pricing, product, or availability errors;
  • change or discontinue products or services at any time;
  • limit quantities;
  • refuse or cancel orders where permitted by law.

Submitting an order does not guarantee acceptance. We may reject, limit, or cancel orders for reasons including pricing errors, inventory issues, suspected fraud, or other operational concerns.

4. Orders, Payments, Shipping, Returns, and Support

Your purchases may also be subject to separate policies or disclosures regarding shipping, returns, refunds, and support. Those materials are incorporated by reference to the extent applicable.

Please review:

  • Privacy Policy
  • Refunds and Returns
  • Shipping
  • any checkout-specific terms or notices presented at the time of purchase

5. Accounts and Credentials

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity occurring under your account. You agree to provide accurate information and to update it as needed.

You must notify us promptly if you believe your account or credentials have been compromised.

6. AI-Assisted Services

Cirrusly Weather may provide AI-assisted tools and communications, including Ben and Hal, to support customer service, product guidance, workflow routing, and related operations.

These tools are provided for convenience and service support. By using them, you understand and agree that:

  • responses may be generated or assisted by automated systems;
  • responses may incorporate account, order, or contextual information where appropriate;
  • some interactions may be reviewed or followed up on by human personnel;
  • not every interaction is reviewed by a human before a response is sent;
  • AI-generated content may be inaccurate, incomplete, unavailable, delayed, or unsuitable for your circumstances.

You should not rely exclusively on AI-assisted responses for decisions requiring definitive confirmation, guaranteed outcomes, or urgent intervention. Where accuracy is important, you should request human follow-up.

You agree not to submit information through AI-assisted channels that you are not authorized to share.

7. User Submissions

If you send us messages, prompts, emails, attachments, images, return evidence, or other content, you represent that:

  • you have the right to provide that content;
  • the content does not violate applicable law or the rights of others;
  • the content is not knowingly false, misleading, or malicious.

You grant us the rights reasonably necessary to use, store, process, transmit, review, and analyze submitted content in order to:

  • provide requested services;
  • support returns, exchanges, and customer service;
  • operate and secure our systems;
  • improve our internal tools, workflows, and AI-assisted services, as described in our Privacy Policy.

8. Intellectual Property

The website, branding, logos, designs, text, graphics, images, software, and other content made available by Cirrusly Weather are owned by us or our licensors and are protected by applicable intellectual property laws.

Except as expressly permitted, you may not reproduce, distribute, modify, create derivative works from, display, perform, publish, license, sell, or exploit our content without prior written permission.

9. Third-Party Services and Links

Our website may reference or link to third-party websites, platforms, services, or providers. We do not control and are not responsible for the content, policies, accuracy, or practices of third parties. Your use of third-party services is at your own risk and subject to their terms.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE, PRODUCTS, SERVICES, CONTENT, AND AI-ASSISTED FEATURES ARE PROVIDED โ€œAS ISโ€ AND โ€œAS AVAILABLE,โ€ WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR AVAILABILITY.

We do not warrant that:

  • the website or services will be uninterrupted, secure, or error-free;
  • defects will be corrected;
  • information or outputs will be complete, accurate, or current;
  • AI-assisted features will meet your expectations or be suitable for any specific use.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CIRRUSLY WEATHER AND ITS AFFILIATES, OWNERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE, PRODUCTS, SERVICES, OR AI-ASSISTED FEATURES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE WEBSITE, PRODUCTS, SERVICES, OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless Cirrusly Weather and its affiliates, owners, employees, agents, contractors, licensors, and service providers from and against claims, liabilities, damages, losses, and expenses, including reasonable attorneysโ€™ fees, arising out of or relating to:

  • your use of the website or services;
  • your violation of these Terms;
  • your violation of applicable law;
  • your infringement or violation of the rights of another person or entity;
  • content or materials you submit to us.

13. Termination

We may suspend or terminate your access to all or part of the website or services at any time, with or without notice, where we reasonably determine that such action is appropriate, including for security, legal, operational, or policy reasons.

Sections of these Terms that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, indemnification, and dispute-related provisions.

14. Governing Law and Venue

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of laws rules.

Any dispute arising out of or relating to these Terms, the website, or the services shall be brought exclusively in the state or federal courts located in Berks County, Pennsylvania, and you consent to the personal jurisdiction and venue of those courts.

15. Changes to These Terms

We may update these Terms from time to time. Any updated version will be posted on this page with a revised effective date. Your continued use of the website or services after updated Terms are posted constitutes your acceptance of the revised Terms.

16. Contact Information

If you have questions about these Terms, please contact us at help@cirruslyweather.com.