There are many options out there. We want you to shop with confidence.
Knowing you got a good deal and excellent service is essential. Here’s our Customer Service Promise.
Support e-mail:
help@cirruslyweather.com
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Shipping FAQ | Refunds and Returns FAQ | Ordering and Payments FAQ
Our goal is to process and ship every order within two business days.
We’re improving processing times, and many in-stock orders will ship faster. We know the wait is the hardest part.
If it doesn’t ship free, our shipping is a flat rate.
Orders typically ship via USPS or UPS. Our shipping rates range start at $3.99 for items that don’t ship free domestically. Domestic and international weight-based shipping is also available. See our shipping FAQ.
We support you before, during, and after the sale.
It doesn’t matter how much you spend. Support is always free and a click away. You get support for the lifetime of your purchased product, even if it’s out of warranty.
Our Customer Service Promise… What We Won’t Do (That Others Do)
Play games with MSRP.
The MSRP you see is authentic, not an artificially inflated number designed to make you think you got a better deal than you did.
Run continuous sales.
If it’s always on sale, it’s too expensive. Our prices offer you a good deal, whether it’s a sale or not, and below MSRP, if possible.
Abandon you after the sale.
Weather gadgets can be difficult to use. We’re here to help you understand and get the most out of your investment.
Sell stuff you can get on Temu.
We’ve seen it. Yes, you can buy a weather station on Temu. No, we don’t recommend it, especially marked up. We own what we sell.
Charge crazy shipping rates.
We don’t profit from our shipping rates. Quoted rates are what we pay if you don’t use our free shipping option.
Spam you with endless emails.
We respect your desire for an uncluttered inbox. We only reach out when necessary. (You read them more often when we do!)
Since 2021, we’ve been honest with readers on The Weather Station Experts.
It’s no different here at Cirrusly Weather. Great customer service is essential. With so many choices for purchasing your weather gear, we’re thrilled you’re considering us.