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There are many options out there. We want you to shop with confidence.
Knowing you got a good deal and excellent service is essential. Here’s our customer service promise.
Support e-mail:
he**@*************er.com
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Shipping FAQ | Refunds and Returns FAQ | Ordering and Payments FAQ
Our goal is to process every order within two business days.
We’re improving processing times, and many orders will process faster.
If it doesn’t ship free, our shipping is flat rate.
Orders typically ship USPS or UPS, with some apparel orders using DHL. Our shipping rates range from $3.99 to $8.99 for items that don’t ship free domestically, and start at $19.99 (CAD $27.50) to Canada for orders over $40. See our shipping FAQ.
We support you before, during, and after the sale.
It doesn’t matter how much you spend. Support is always free and a click away.
Our Customer Service Promise… What We Won’t Do (That Others Do)
Play games with MSRP.
The MSRP you see is authentic, not an artificially inflated number designed to make you think you got a better deal than you did.
Run continuous sales.
If it’s always on sale, the price is too high. We set prices to offer you a good deal, whether it’s a sale or not, and below MSRP, if possible.
Abandon you after the sale.
Weather stations and gadgets can sometimes be finicky. We’re here to help you get the most out of your investment.
Sell stuff you can get on Temu.
No, we’ve seen it. Yes, you can buy a weather station on Temu. No, we don’t recommend it, especially at a markup.
Charge crazy shipping rates.
Shipping costs are not marked up if you don’t qualify for free shipping. Shipping is expensive, but it’s not a place to profit.
Spam your inbox to get a sale.
Nothing’s more annoying than receiving the same deals in an email. We respect your desire for an uncluttered inbox.
Since 2021, we’ve been honest with readers on The Weather Station Experts.
It’s no different here at Cirrusly Weather. Good customer service is essential. With so many choices for purchasing your weather gear, we’re thrilled you’re considering us.